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2023-10-23
NY Hotel & Casino Temporarily Ceases Gaming Due to Service Disruptions
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Jake’s 58 Casino Hotel, a well-known gambling establishment in Long Island, New York, has recently faced a significant setback due to service disruptions, leading to the temporary suspension of its gaming operations. The statewide video lottery central system, which also affects other video lottery terminal (VLT) casinos like Resorts World New York City, has been experiencing unforeseen issues beyond the control of the casino. While the exact cause of these disruptions remains unknown, the gaming system provider is diligently working to restore the system and bring it back online.
With over 1,000 VLTs, Jake’s 58 Casino Hotel is a highly popular destination for avid gamblers from various locations. However, the recent service disruptions have left both patrons and staff disappointed, eagerly waiting for the system to be restored so they can resume their exciting gaming experiences.
Video lottery casinos were introduced in New York in 2001 when state lawmakers authorized video lottery gambling at state racetracks, transforming them into what are now known as “racinos.” These racinos, including Jake’s 58 Casino, offer VLTs, which differ from traditional slot machines as their outcomes are determined by a linked central lottery system.
Everi Holdings, the gaming system provider responsible for the video lottery central system, has recently extended its contract with the New York Lottery and Gaming Commission. This agreement, which began in 2001 and is set to run through September 2029, highlights the trust placed in Everi Holdings to effectively operate the system. Despite the temporary setback, Jake’s 58 Casino remains confident in the capabilities of Everi Holdings and their strong IT and cybersecurity team.
The suspension of gaming operations at Jake’s 58 Casino raises concerns regarding the impact on both revenue and the local economy. The casino has become a significant source of entertainment and employment in the area, making its closure a matter of great importance. Working closely with the New York State Gaming Commission, Jake’s 58 Casino is determined to promptly address the issue and minimize the impact on the local community.
The incident occurred at the New York State Gaming Commission’s headquarters in Schenectady, where the central system calculates the outcome of each VLT play. A technical glitch at this lottery headquarters resulted in the service disruptions that led to the temporary closure of Jake’s 58 Casino. This incident emphasizes the importance of maintaining a reliable central system to ensure the smooth operation of casinos across the state.
In 2013, New York legalized the operation of four upstate and three downstate Las Vegas-style casinos, including Jake’s 58 Casino. These casinos have since become essential contributors to the state’s economy, generating substantial revenue and employment opportunities. The temporary suspension of gaming operations at Jake’s 58 Casino not only affects the casino’s profitability but also has a ripple effect on local businesses that rely on the influx of visitors attracted by the casino.
While the current situation has undoubtedly hindered the operations of Jake’s 58 Casino, both the casino and its patrons remain hopeful that the gaming experience will soon resume. The management of Jake’s 58 Casino expresses gratitude for the understanding of its loyal customers and assures them that every effort is being made to restore the system as quickly as possible. With the assistance of Everi Holdings and the New York State Gaming Commission, the casino is diligently working to resolve the issue and bring back the excitement and thrill of gaming to its valued customers.
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